This is Carolyn McKanders. Not only does Carolyn exhibits truly inspirational communication skills, she teaches these skills to organizations and schools across the globe. Carolyn is the Director of Organizational Culture for Thinking Collaborative. I have participated in Carolyn's Adaptive Schools/Organizations and Cognitive Coaching trainings where I have learned an incredible amount about effective communication. I continue to work toward implementing the skills I observed and practiced in Carolyn's trainings.
Some specific communication skills Carolyn exhibits include a calm and measured demeanor, listening skills that include body language that mirrors the speaker, and effective pausing, paraphrasing and question-posing that allows her to understand the speaker's meaning.
I do hope to become skilled at using these very same communication techniques. I am currently mid-way through a training series with Carolyn and am registered for some practice sessions with local colleagues.
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